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About Us

SHELL-TOES.COM - A NEW CONCEPT - GLOBALISE

Founded in late 2007, Shell-toes.com brings forward a new and unique concept to the footwear consumer market.. The concept of trans-national sourcing. In simple terms this means searching for the best prices in countries where consumer prices are already low.




Location

Located in the UK partnering with our correspondent in Singapore, shell-toes.com manages a network of footwear agents from around South East Asia. Our agents, based in Indonesia, Vietnam, Malaysia, China and the Philippines source our stock from various local sports shops and also factory outlets.



Our Products

All of our stock is 100% genuine. We don't sell fakes or seconds. The reason our prices are so much lower than RRP prices in the west is because our shoes come from local sports shops and outlets in the East (where consumer prices and tax are much lower than the west), also many of the products we sell are made here in south east asia (for example in the Tanggerang factory in Jakarta and the Fuhua textile factory in China).

More Info

Our products are shipped directly to you via express registered airmail from our partners in the source country of your shoe model.

Our goal is to have the best selection of classic athletic footwear available, a website that is easy to navigate & provides our visitors with all the information necessary to make an informed purchase decision, great customer service, and fast shipping

Last but not Least

At the heart of our organization is a team of dedicated, passionate and caring employees, each of us totally dedicated to making interaction with our company a pleasure. We are wholly committed to providing the superior level of service our customers have come to expect...

Terms and conditions

By shopping at www.shell-toes.com you agree to our Exchange/Refund policy and are bound to follow it in the event of return regardless of the circumstances. Returns need to be made within 7 days of receipt of the item with USPS/UPS/Fedex/DHL tracking, anything beyond that cannot be returned. Cancellation policy Your are entitled to cancel your order within 3 hours from the time of purchase. Please contact us via e-mail at: sales@shell-toes.com if you wish to cancel your order. Dispatch Proceedure You are aware that our estimated dispatch times can take between 3 - 4 days depending on the source of your products. Once your order has been processed we will contact you via e-mail with your tracking information. If you have opted for 'free shipping' please be aware of the lengthy delivery times and also that this option is un-trackable. If the item is damaged or faulty, we will replace it with a new one and all shipping charges will be paid by us. Please note that this condition applies to damaged/faulty goods only and does not apply to errors in sizing. Please be very careful when choosing your size. If you are unsure or confused. Please select a EUR size and email us at sales@shell-toes.com to confirm with us. By default, sizes will be based upon the country that you are ordering from.

UK sizes for UK only US Mens sizes by default for USA, Canada, Australia and Rest of World US Womens Sizes Upon Request EUR Sizes for Both Western & Eastern Europe If you are confused about which size to choose, please select EUR sizes to avoid confusion. if you have chosen the wrong size, you may return the item to us for an exchange however, all of the postage costs incurred are to be bourne by the customer (including the cost of returning from us back to you). The return address is dependant upon the country of dispatchment and will be issued in the event of a return / exchange. If you are unhappy with your purchase for whatever reason, you may return it to us for a full refund (less postage costs). Once again, under these circumstances, any postage fees incurred will be bourne by the buyer. Please contact us via e-mail at sales@shell-toes.com

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